Supervise and guide the customer service team to meet performance targets.
Monitor daily operations and ensure timely resolution of customer queries and complaints.
Provide training, mentoring, and support to team members.
Maintain quality standards and adherence to service protocols.
Collaborate with other departments to address systemic issues and process improvements.
Prepare reports on team performance, customer feedback, and service metrics.
H5, H Block, Sector 63, Noida, Uttar Pradesh 201309 Read More
