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TL - Service

Date Posted: Feb 02, 2026
Job is expired

Job Detail

  • location_on
    Location Noida, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift: Rotational Shift
  • analytics
    Career Level: Entry Level
  • group
    Positions: 1
  • calendar_view_day
    Experience: 1 Year
  • male
    Gender: Male
  • school
    Degree: B.A
  • calendar_month
    Apply Before: Feb 20, 2026

Job Description

  • Performance Management: Monitor team productivity, attendance, and quality metrics (e.g., CSAT, Call Quality, TAT).
  • Team Leadership: Guide, motivate, and train team members to improve performance.
  • Operational Efficiency: Identify opportunities to improve processes and reduce turnaround times.
  • Issue Resolution: Handle escalated customer queries and technical issues.
  • Compliance & Reporting: Ensure adherence to company policies and prepare performance reports.
  • Collaboration: Work with other departments to align with company goals. 

Skills Required

Company Overview

Noida, Uttar Pradesh, India

H5, H Block, Sector 63, Noida, Uttar Pradesh 201309   Read More

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