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CRM Service

Date Posted: Apr 08, 2026
Monthly: Rp 50000 - Rp 55000
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Job Detail

  • location_on
    Location Gurgaon, Haryana, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift: Rotational Shift
  • analytics
    Career Level: Experienced Professional
  • group
    Positions: 1
  • calendar_view_day
    Experience: 5 years
  • male
    Gender: Male
  • school
    Degree: Graduation
  • calendar_month
    Apply Before: May 25, 2026
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Job Description

  1. Manage CRM database and customer interactions.
  2. Monitor service follow-ups and ensure customer satisfaction.
  3. Handle escalations and resolve customer issues promptly.
  4. Implement loyalty programs and retention strategies.
  5. Prepare reports on service quality and customer feedback.
  6. Coordinate between service and sales teams.
  7. Train team members on CRM tools and best practices.
  8. Analyze customer trends and suggest service improvements.

Skills Required

Company Overview

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Bulandshahar, Uttar Pradesh, India
255 Current Jobs Openings

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