Serve as the first point of contact for customer inquiries and service requests.
Resolve customer complaints and issues promptly and effectively.
Maintain accurate records of interactions and transactions in CRM systems.
Provide product/service information and guidance to customers.
Follow up to ensure customer satisfaction and service quality.
Collaborate with internal teams to address service gaps and process improvements.
H5, H Block, Sector 63, Noida, Uttar Pradesh 201309 Read More
