Conduct post-service follow-up (PSF) calls with customers to ensure satisfaction.
Record customer feedback regarding service quality and experience.
Coordinate with service advisors and workshop teams to resolve customer concerns.
Maintain accurate records of calls, feedback, and complaints.
Improve customer retention and loyalty through effective communication.
Achieve PSF targets and comply with OEM customer satisfaction standards.
H5, H Block, Sector 63, Noida, Uttar Pradesh 201309 Read More
